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Case Study of AI Implementation | Automation of HR and General Affairs Department Responses

It is also possible to accumulate inquiry information received by the general affairs department and respond to internal inquiries with automated replies.

We would like to introduce a case where generative AI has been utilized to enable automated responses in the Human Resources and General Affairs department. In addition to automating processes such as expense reimbursement, attendance management, and equipment requests through an internal chatbot, it also streamlines cross-departmental information searches, reduces the investigation time for responsible personnel, and provides automated responses to FAQs and inquiries from within the company using AI. There are various ways to utilize this technology. If you are interested, please feel free to contact us. 【Utilization Details】 ■ Automating processes such as expense reimbursement, attendance management, and equipment requests with an internal chatbot ■ Streamlining cross-departmental information searches and reducing investigation time for responsible personnel ■ AI providing automated responses to FAQs and inquiries from within the company ■ Learning from past inquiry history to provide appropriate answers instantly ■ Automatically generating standard operating procedures in a tutorial format ■ Providing clear explanations and level adjustments according to the user's proficiency *For more details, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • Manual Creation
  • Chatbots

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